Quality+Assurance+by+Design

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A shift from the Industrial Age to the Information and Collaboration Age is evident in the changes in our lives. E-learning has become accessible to a wider population providing flexible ways to learn but has not reached its potential. This chapter insists upon the importance of ensuring quality in the early stages of e-learning design. The design process must acknowledge the dual persona of the e-learner, as a learner and as a user of a system. This ongoing process is based on three pillars: the identification of a pedagogical focus or an existing problem; the integration of the design phases, (analysis, design, development and use) unified by real-time evaluation; and awareness of the importance attached to e-learning communities in order to enhance collaborative learning, imagination, and co-creativity. Such process provides information and feedback for proactive decision making to support all participants in e-learning. Quality assurance by design helps e-learning to evolve and meet the requirements of the 21st century.

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